If you have a charge on your bank card with the reference "Truvalia Ads *" everything seems to indicate that you have made a purchase on one of our classifieds websites.
If you are unaware of this charge and want us to investigate how it occurred in order to make a refund,
contact us indicating the country of residence, date (DD/MM/YY) and time (HH:MM:SS) of the charge and amount. We have brands in multiple countries, so depending on the country, we will direct your request to the local team and it will be answered in less than 24 business hours.
The more information you provide us with sooner and in fewer interactions we will solve your problem.